CSM Magazine

OCTOBER 25, 2022

Marmalade Insurance, the specialist in insurance solutions for young, student, learner and young named drivers, has been providing trailblazing insurance products to those aged 17-30 since 2006. Set up in 2010 by Guy Letts, who previously worked at technology firm, The Sage Group plc. About CustomerSure.

Feedback 52

Feedback Morale Metrics Customer Service 52

CX Global Media

JULY 8, 2019

And the way to reach more people than ever before is to take advantage of the same technologies that have turned our industry upside-down. About Laura Sikorski : Laura is a recognized expert with over 33 years’ experience in Contact Center operations and technology. EXPERT SESSION – W.H.O.M.: How to Hire A High-Performing Team.

Contact Center 120

Contact Center Education Coaching B2B 120

Callminer

SEPTEMBER 5, 2017

Technology systems that provide pre-recorded disclosures and automated statement delivery that is integrated with each call can make onboarding processes much easier. She has a command to write on call center software and new technologies used in contact centers. Her articles are also published on other sites as a guest blogger.

Call Center 140

Call Center call center software outsourcing Coaching 140

Customer Interactions

AUGUST 7, 2014

Jason is a Telecommunications Specialist with the Monterey County Information Technology Department in Salinas, California. Jason Sturgill has worked for the Monterey County Information Technology Department since October 2006. His efforts in 2011 helped raise over $4000 for prostate cancer research.

Telecommunications 31

Telecommunications Construction Morale Technical Support 31