Remove 2005 Remove Consulting Remove Customer emotions Remove Events
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Like Just About All of Their Customers… I LOVE Wegmans!!!

Beyond Philosophy

They support community causes and events. Wegmans represents conscious capitalism, in the truest sense of the term, further building the bond between the enterprise and the customers, many of whom consider Wegmans ‘their store’. Wegmans invests a tremendous amount in employee training.

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What Do The Pioneers of Customer Experience See for the Future: And What Should You Do About It?

Beyond Philosophy

From that moment on, and this occurred back around 2005, my company links our Customer Experience efforts to proof so that the champions of Customer Experience are not caught out as I was all those years ago in that German conference room. These clues affect our emotions, shape our attitudes, and guide our actions.