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The Best Natural Language Processing (NLP) Solutions Providers

CSM Magazine

In general, Addepto’s services consist of comprehensive consulting services regarding big data analytics and data science, business intelligence (BI), machine learning (ML), artificial intelligence (AI), and even AI software development. They typically help businesses make bolder decisions through internet data and AI.

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The Top 7 Call Center Quality Assurance Software Solutions

Voxjar

Their platform includes a learning management system and allows you to survey your agents to measure their satisfaction. The next two vendors will hopefully introduce you to a new approach to quality assurance in your call center, powered by artificial intelligence and big data.