2005 Big data Personalization Surveys 
CSM Magazine
JULY 29, 2021
In general, Addepto’s services consist of comprehensive consulting services regarding big data analytics and data science, business intelligence (BI), machine learning (ML), artificial intelligence (AI), and even AI software development. It’s a US-based company that was founded in 2005. SoundHound.
Voxjar
JUNE 8, 2021
Their platform includes a learning management system and allows you to survey your agents to measure their satisfaction. The next two vendors will hopefully introduce you to a new approach to quality assurance in your call center, powered by artificial intelligence and big data.
TechSee
DECEMBER 5, 2017
Founded in 2005, Coveo is a provider of predictive search technologies, with integrated plug-ins for Salesforce.com, Sitecore, Google Apps for Work, Atlassian, JIRA, Office 365, YouTube, Lithium, Jive, Dropbox, and more. Customers appreciate: Faster, personalized customer support. ” 2. Coveo.
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