2005, Big data, Customer centricity and Strategy

What Do The Pioneers of Customer Experience See for the Future: And What Should You Do About It?

Beyond Philosophy

NOVEMBER 19, 2020

From that moment on, and this occurred back around 2005, my company links our Customer Experience efforts to proof so that the champions of Customer Experience are not caught out as I was all those years ago in that German conference room. You might recall that I recently discussed Customer Science on a podcast.

Customer Experience

Customer Experience Customer emotions Customer centricity Consulting

Brand matters… now more than ever

C Space

SEPTEMBER 11, 2019

Charles Trevail is the Global CEO of C Space and Interbrand as well as the host of Outside In , a customer centricity podcast. A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers.

Construction

Construction Big data Customer centricity Marketing

Customer Contact Central

What Do The Pioneers of Customer Experience See for the Future: And What Should You Do About It?

Brand matters… now more than ever

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