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BI with an IQ - Revisited

Xaqt

Back in the winter of 2005, Jason Kolb (my cofounder and CTO of Latigent) and I penned an article for Business Management magazine titled BI with an IQ. Cisco acquired the company in 2007 before we fully delivered on the vision, but recent developments in the market make now the perfect time to implement.

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Call Center Reporting - A New Paradigm

Xaqt

Despite significant advancements in big data and open source tools, niche Contact Center Business Intelligence providers are still wed to their own proprietary tools leaving them saddled with technical debt and an inability to innovate from within.

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Top 30 SaaS Companies in the US

SmartKarrot

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Founded in: 2007. Founded in: 2005. Founded in: 2005. Founded in: 2007. Founder (s): Arash Ferdowsi, Drew Houston.

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