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Pandemic Preparation Can Be Contagious

Taylor Reach Group

Yet we are regularly faced with new issues and challenges that can impact both our personal and business lives. Between November 2002 and July 2003, an outbreak of SARS in southern China caused an eventual 8,098 cases, resulting in 774 deaths reported in 17 countries.”[

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COPC Inc. Announces Virtualization of Consulting, Training, Certification and VMO Services

COPC

Course participants receive the same level of high-quality content and instructor attention as they would receive in an in-person class, but now from the convenience of their own home or office. has been advising VMOs since 2002, helping clients maximize the value they gain from their outsourced service providers (OSPs).

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Customer Rage Study Podcast: Interview With Scott Broetzmann and Mary Murcott

Connecting the Dots

Scott Broetzmann : The concept of the National Customer Rage study goes all the way back to 2002, but it really wasn’t about customer rage at the time. I knew personally, I’ve gone through my own fits of rage from time to time with products or services. They’re looking for something only a true person can give them.