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Be Passionate About Your Customers and They Will Never Leave – CX Lessons by Ms. Shweta Jha, Quality and Customer Experience Manager, Ferns N Petals

Customer Guru

She believes that these functions are interrelated because when an organization has the right kind of employees and partners, and they are trained well, they will ensure that the customers have a great experience. In every role that she has played, her focus has always been on optimizing the customer’s experience.

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Top 20 Customer Service Experts to Follow on Twitter Right Now

Comm100

Like customers, customer service experts come from a wide range of backgrounds, each with their own unique perspective and take on the industry. We have compiled the following list of customer service experts so that you don’t have to. Roy Atkinson. RoyAtkinson. Chelsea Krost. ChelseaKrost. Shep Hyken. KateNasser.

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Celebrating Global Diversity Month: Stories of Women From SYKES

Sykes

“I’ve been able to take online classes and work with mentors and an executive coach. Senior Client Services Director, SYKESHome. SYKESHome veteran Donette Feliciano launched her career as a customer service agent 17 years ago. Keelia began her career as a customer service agent “eight wonderful years ago.”

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Celebrating Global Diversity Month: Stories of Women From SYKES

Sykes

“I’ve been able to take online classes and work with mentors and an executive coach. Senior Client Services Director, SYKESHome. SYKESHome veteran Donette Feliciano launched her career as a customer service agent 17 years ago. Keelia began her career as a customer service agent “eight wonderful years ago.”

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Learn What The Customers Expect – Shweta Jha, Manager Of Customer Experience, Training & Quality, Ferns N Petals

Customer Guru

She believes that these functions are interrelated because when an organization has the right kind of employees and partners, and they are trained well, they will ensure that the customers have a great experience. In every role that she has played, her focus has always been on optimizing the customer’s experience.