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Perceptual evaluation of speech quality – PESQ

Spearline

862, PESQ arrived in 2001. With PESQ perceptual evaluation of speech quality, audio quality on phone calls – mobile or fixed-line network; toll and toll-free services, VoIP or PSTN – can be assessed to an agreed international standard. Otherwise known as ITU-T P.862,

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Top 7 Most Visited Call Center blogs and Magazines in 2020

Dialer 360

Call center blogs and magazines contain highly useful information. In today’s time’s information is everything especially in the contact center. Best Call Center Blogs And Magazines. In the contact center industry, Dialer360 is the pioneer VOIP services provider. 6 Contact Center Pipeline Blog.

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Sound opinions and the PESQ evolution

Spearline

862, PESQ was introduced in 2001. With PESQ, audio quality on phone calls - mobile or fixed-line network; toll and toll-free services, VoIP or PSTN - can be assessed to an agreed international standard. Otherwise known as ITU-T P.862, If you are interested in benefiting from our platform, please get in touch with us.

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The Impact of and Opportunity for Virtual Agents on Call Center Outsourcers

Xaqt

Even before the global pandemic, Contact Center and Business Process Outsourcers (BPOs) were facing new headwinds and competitive pressures. Even before the global pandemic, Contact Center and Business Process Outsourcers (BPOs) were facing new headwinds and competitive pressures.