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The Top 7 Call Center Quality Assurance Software Solutions

Voxjar

Founded in 2001. The next two vendors will hopefully introduce you to a new approach to quality assurance in your call center, powered by artificial intelligence and big data. orecx.com Founded in 2005 Based in Chicago Illinois. Scorebuddy QA. scorebuddyqa.com. Based in Dublin Ireland.

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Top 30 SaaS Companies in the US

SmartKarrot

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Founded in: 2001. Founded in: 2005. Founded in: 2005. The platform competes Constant Contact and Klaviyo. Cabrera, Satish K.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Founded in 2005, Coveo is a provider of predictive search technologies, with integrated plug-ins for Salesforce.com, Sitecore, Google Apps for Work, Atlassian, JIRA, Office 365, YouTube, Lithium, Jive, Dropbox, and more. ” 2. Coveo. Enchant is full of well thought out features, saving us time and stress.