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Sustainable Logistics: Why Carbon Footprint Matters for Customer Service

CSM Magazine

The goal of customer service is to make customers happy, but the logistics behind it can be costly for businesses, especially when they’re not sustainable. The logistics sector is growing exponentially. Why does carbon footprint matter?

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Five Consumer Forces Shaping Move

C Space

LOGISTICS: NOW — Logistics firms are more emotionally relevant according to data from the Customer Agency, C Space. Alongside delivering vital goods, they took time to positively interact with customers, from simple conversations to playing games in the streets with local kids. We Before Me. This is very meta stuff.