VirtualPBX

MAY 16, 2024

Appointment Setting Customer Retention Customer Notifications Customer Service Debt Collection Focus/Research Groups Follow-Ups Fundraising Information Requests/Updates Market Research Product Inquiries Sales Cold Calls Surveys Technical Support Telemarketing Telesales Did you know?

Telemarketing 99

Telemarketing virtual call center call center professionals Technical Support 99

aircall

NOVEMBER 18, 2016

The structure of a contact center is necessarily flexible, in order to adapt to fluctuating call volumes and objectives. Contact centers often work using customized scripts for every customer interaction. This gives agents a framework for sales and support, and can help with confidence when tackling tricky situations.

Call Center 88

Call Center Contact Center virtual call center Telemarketing 88

Hodusoft

JUNE 21, 2023

In inbound call centers, using inbound call center software can streamline incoming calls and enable agents to handle all calls as efficiently as possible. To make outgoing calls, these types of call centers use auto-dialers (predictive dialers or progressive dialers).

Call Center 52

Call Center call center software Interactive Voice Response Multichannel 52

aircall

NOVEMBER 18, 2016

The structure of a contact center is necessarily flexible, in order to adapt to fluctuating call volumes and objectives. Contact centers often work using customized scripts for every customer interaction. This gives agents a framework for sales and support, and can help with confidence when tackling tricky situations.

Call Center 72

Call Center Contact Center virtual call center Telemarketing 72