What is IVR & How do Businesses Use It?
JustCall
MARCH 23, 2023
custserv Powered By the Tweet This Plugin Tweet This IVR has several features that can help a business: It enables you to configure personalized messages and prompts. Post greetings, IVR asks the customer to select from a series of prompts: “Press 1 for Sales”, “Press 2 for Support”, and so on.
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