Champagne Results on Juice Box Budgets: Winning Customer Success Through vCSM Engagement
Education Services Group
MAY 11, 2018
Extend customer coverage with outsourced resources. If you’ve been following our white papers, you know we believe most companies follow the 80/20 Rule. take advantage of upsells and cross-sells. We see two options: Max out overhead by hiring additional full-time CS managers. The 80/20 rule: be a victor not a victim.
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