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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? Upsell and Cross-sell Revenue Growth. 5 essential steps to find upsell and cross-sell opportunities with journey analytics ]. Outbound Sales Call.

Analytics 93
Analytics Government APIs Metrics 93
article thumbnail

How to Successfully Implement Customer Journey Analytics

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? Training is most successful when conducted in-person but if that is not an option, a live webinar would work too. and delivers meaningful ROI.

Analytics 43
Analytics Metrics Government Journey mapping 43
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