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How to Calculate Your Total In-House Contact Center Costs

TLC Associates

You’ve likely thought that very question (or a variation of it) while talking to vendors about outsourced contact center solutions. Yet there’s another equally important follow-up question you need to ask: “how much do in-house contact center operations cost me?”. Your Contact Center Location Costs.

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Predictive Dialer vs Auto Dialer: Which is right for your business?

JustCall

Automation is ruling out almost every repetitive process and sales is no exception. And for growing the bottom line, sales team need to be armored with the best sales automation solutions. Auto Dialer and Predictive Dialer perfectly fill the gap created by the repetitive and monotonous work involved in the sales process.

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6 Proven way to improve sales reps productivity with Cloud telephony

JustCall

A study on sales reps shows that sales agents only spent one-third of their time in selling and the rest of the time in manual work.[ Brutal, yet real! That’s where a cloud telephony solution comes into the game, acting as a co-pilot for sales reps by handling all the manual tasks related to calls.

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