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The Complete Guide to Call Center Campaigns: Definition and Types

JustCall

Agents can segment their calls by different criteria such as customer profile, goals, or location. Let's say you're in the real estate business. You can organize outbound calling campaigns toprioritize first-time buyers, for instance. To attend to inbound sales queries, you need a team of well-trained sales agents.

article thumbnail

The Complete Guide to Call Center Campaigns: Definition and Types

JustCall

Agents can segment their calls by different criteria such as customer profile, goals, or location. Let's say you're in the real estate business. You can organize outbound calling campaigns to prioritize first-time buyers or divorce leads, for instance. Best Features for Effective Call Center Campaigns.