Remove Magazine Remove Marketing Remove Surveys Remove Time management
article thumbnail

Avoiding Work-at-Home Virtual Shock

Virtual Live Labs

Include a once-a-week survey or utilize a discussion board for comments on the “pilot program.” Vicki has spent decades helping small, mid-sized and Fortune 500 companies increase performance, revenue and profitability while simultaneously building deep leadership benches that are nimble and consistently ready for changing market conditions.

Coaching 130
article thumbnail

Avoiding Work-at-Home Virtual Shock

Virtual Live Labs

Include a once-a-week survey or utilize a discussion board for comments on the “pilot program.” Vicki has spent decades helping small, mid-sized and Fortune 500 companies increase performance, revenue and profitability while simultaneously building deep leadership benches that are nimble and consistently ready for changing market conditions.

Coaching 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Measuring Success: Using Analytics and Reporting in Legal Case Management Software

CSM Magazine

Leveraging this data, law firms can implement process enhancements, reduce time-consuming bottlenecks, and improve overall time management, increasing efficiency and productivity. Client Satisfaction: Utilizing analytics and reporting tools, law firms can gauge client satisfaction at various stages of the litigation process.

article thumbnail

3 Ways to Embrace the Evolving World of Remote Work

CSM Magazine

At the same time, managers in the UK report fewer significant changes and challenges than their US peers. Plus, US managers voice concerns over lower agent happiness with remote working. Magnus Geverts is VP Product Marketing & Management at Calabrio. Be prepared, take to the cloud. About the Author.

article thumbnail

A Consistent 98% Customer Satisfaction (CSAT) isn’t Difficult to Achieve

CSM Magazine

Customer support agents are encouraged to sell or market products in a way that doesn’t sound promotional. This feedback comes in through surveys that you take after a customer interaction. Manual repeat processes like ticket allocation, auto response, can work wonders for teams that focus on time management.

Metrics 40