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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

We will cover topics such as data encryption, interactive voice response (IVR) for filtering calls, security training for employees, and using proper security solutions. There should never be any slack given to data security in the workplace, regardless of the type oof industry you’re operating in.

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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

We will cover topics such as data encryption, interactive voice response (IVR) for filtering calls, security training for employees, and using proper security solutions. There should never be any slack given to data security in the workplace, regardless of the type oof industry you’re operating in.

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What are SIP Phones? (How Do they Work)?

JustCall

The call is set up when the other person picks up the phone. The DECT standard is also used by cordless hardphones, which communicate with a base station via the DECT protocol, while the base station communicates with an IP-PBX via SIP and RTP as their transport protocols. DECT is an industry standard for cordless phones.

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