Quality Contact Solutions

DECEMBER 31, 1969

Inbound, Outbound, dedicated or shared resources. Technology licensing (if integrating with internal CRM). Technology (licensing, telephony, etc.) Quality Contact Solutions has years of experience with B2B outbound sales, inbound sales & support, lead generation, technical support and so much more.

Call Center 45

Call Center Telemarketing outsourcing Outbound sales 45

OctopusTech

SEPTEMBER 9, 2023

Companies can save a lot of overhead costs of building and maintaining an in-house call center team which includes hiring, training, infrastructure, employee salaries, and technology. Now companies don’t have to invest in buying the latest tools and technologies for their in-house call center team.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

Global Response

FEBRUARY 13, 2022

Customer service is one of the main goals of an inbound call center, and may take the form of updating account details, initiating returns, listening to (and solving for) customer concerns or feedback, or answering other questions or concerns from current customers. Product or technical support. Inbound sales or upgrades.

Call Center 62

Call Center Telemarketing Technical Support outsourcing 62

Callminer

OCTOBER 22, 2019

Outsourcing a major part of your business is never an easy decision, but operating a contact center requires a significant investment in technology and staffing. Most call center service providers categorize their offerings into outbound and inbound calling services. High Value Inbound Support. Inbound Sales.

Best practices 203

Best practices Call Center outsourcing Contact Center 203