Remove Inbound sales Remove Marketing Remove Telemarketing Remove voip
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Different types of contact centers- Which group are you in?

InGenius

From email marketing to social media engagement and chatbots, there are now so many ways a customer can interact with a business. Though this is a basic type, the demand for inbound contact centers remains large as many people still prefer communicating with businesses through voice.

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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales. Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. What is inside sales? Let’s dive in!