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How to improve sales: The four “D’s” of better B2C sales performance

Tethr

This year, we’re exploring a new frontier: inbound sales. We all want to know how to improve sales performance—so there’s a lot of snake oil out there founded on the mystique of a good seller, or the “x-factor” of a good sale or sales agent. “We We have the tools to analyze 100% of sales calls, 100% of the time.

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Call Centre 101: Understanding Inbound and Outbound Calls

Select VoiceCom Blog

Despite the popularity of digital communication, call centres remain some of the most trusted partners by companies across all customer service-related industries. Customer service Customer service is the most common type of inbound call. Here, customers call inbound call centres if they’re concerned about a company’s product.

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4 Ways to Improve Your Customer Service with an Outsourced Contact Center

TLC Associates

Sample a random group of executives and their responses will run the gamut. As you make your choice, consider these four ways the right outsourced partner can enhance your customer service results. For starters, an outsourced partner is better adapted to handle spikes in volume. Improved Response Times. Reduced Costs.