Livepro

JULY 17, 2018

Topic: ‘Engaging the team on the Balanced Score Card through Gamification’. Luke has over 13 years of expertise across the Superannuation retail, outsourcing and profit-to-member sectors. Samantha Middlebrook | Head of Product and Go to Market at Customer Driven. of Transports Customer Experience Steering Committee.

Transportation 40

Transportation Government Multichannel Consulting 40

Vistio

APRIL 2, 2022

She is an expert in the design and continuous improvement of the remote working model for contact centers, support functions, and enterprise, both in-sourced and outsourced. And that was actually in my first contact center assignment, it was with an outsourcer. My career began in HR actually. Yeah, there’s definitely.

Contact Center 52

Contact Center Real estate Customer Service Self service 52

NobelBiz

MAY 22, 2022

Based on a NobelBiz Webinar (Call Center Talent Acquisition & Hiring for Success) , this article aims to understand what the call center workforce market looks like in the present day and provide practical solutions for achieving proficient hiring, training, and workforce management processes.

call center workforce 52

call center workforce Call Center Management Gamification 52