Remove Finance Remove Multichannel Remove outsourcing Remove Technical Support
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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? This is where call center outsourcing plays a major role. Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America?

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SYKES and Cigna collaborate to propel Cigna’s integrated service capabilities through innovative, multichannel customer engagement platform

Sykes

SYKES’ differentiated full lifecycle management services platform effectively engage customers at every touchpoint within the customer journey, including digital marketing and acquisition, sales expertise, customer service, technical support and retention. Global VP of Finance & Investor Relations. kimberly.selph@sykes.com.

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SYKES Featured on 3 IAOP® Best of the Global Outsourcing 100® Lists

Sykes

The Global Outsourcing 100 list is considered “the premier benchmark against which all outsourcing service providers are measured.” SYKES CEO Chuck Sykes commented on the achievement, “We’re honored to be recognized in the Top Leaders, Top CSR and Multiple Appearances categories of the Best of the Global Outsourcing 100 list.