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Talkdesk CX Tour London: Preview with Martin Hill-Wilson

Talkdesk

Martin’s the founder of Brainfood Consulting and in a couple of weeks, Martin is going to be on the CX tour in London! But, at the very front, we’re beginning to see a much more proactive approach to building, and continuous improvement to focusing upon journeys, focusing upon CX.

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Sabio Group & Its CRM Consultancy, makepositive, to Tackle AI Evolution at Salesforce World Tour

CSM Magazine

Sabio Group and its specialist Salesforce CRM consultancy, makepositive , are to tackle the AI evolution sweeping across the customer service industry as part of their participation at the forthcoming Salesforce World Tour 2023. The event is set to be a testament to the power of connection and the promise of a digitised, AI-driven future.

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Why Nostalgia is Not Just a Thing of the Past But the Present

Beyond Philosophy

For example, at our global Customer Experience consultancy, we take clients on study tours. These tours are a behind-the-scenes look at organizations that we admire for their outstanding Customer Experiences. One of the places we often go to in London is the largest toy store in the world, Hamleys on Regent Street. (it’s

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Is This The Future? Great Practical Examples of the Beginning of the Metaverse

Beyond Philosophy

Examples could be Disneyland Theme Parks or London’s War of the World’s VR experiences. There is also the Van Gogh immersive experience currently touring the US. . Video games lead the use cases for the technology now, but following them are engineering, health care, real estate, and live events. .