Remove Entertainment Remove Metrics Remove Morale Remove outsourcing
article thumbnail

23 Call Center Games to Shake Up Your Office Routine

Expivia

But playing games at work isn’t just about fun, there are a lot of other great benefits: Morale boost : Call center games are enjoyable. Every time an associate hits a metric, they get to choose a space. At Expivia , we do everything we can to engage, entertain and keep our employees on their toes. Battleship.

article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Mr. Ray helps CX and marketing leaders to launch and manage successful CX programs, gather and use voice of the customer (VoC) data more effectively, align CX metrics to the right leading indicators of success, and improve the use of customer journey maps and personas. Follow Lyn on Social Media: Twitter: ClearAction (@clearaction).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

23 Call Center Games to Shake Up Your Office Routine

Expivia

But playing games at work isn’t just about fun, there are a lot of other great benefits: Morale boost : Call center games are enjoyable. Every time an associate hits a metric, they get to choose a space. At Expivia , we do everything we can to engage, entertain and keep our employees on their toes. Battleship.

article thumbnail

Empowering Your Team to Deliver Kick-Ass Customer Experience

BlueOcean

You know your wallet is stuffed with membership cards (roadside assistance, your local gym, and Costco) and your front porch welcomes monthly subscription boxes (Blue Apron, Trunk Club, and Honest Essentials), while your go-to entertainment is no longer cable TV but subscription-based media (Netflix, Hulu, and Amazon Prime.) Let’s chat today.