Employee engagement Journey mapping Surveys Time management 
CX Accelerator
DECEMBER 31, 2018
Mary generally has good schedule adherence, time management, and can be trusted to stay on task and get stuff done. Find a way to measure employee engagement and hold the Supervisors accountable to this It sounds like they take measures and their accountabilities seriously…make them focus on this!
Russel Lolacher
OCTOBER 10, 2022
But otherwise, everybody’s pointing fingers, and a lot of times HR is the one that’s the internal experience. No, HR is not journey mapping the employee experience the way we do with CX. So it can never be as effective and they don’t… who has time for VoE? So that’s important.
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