Livepro

JULY 17, 2018

Topic: ‘Engaging the team on the Balanced Score Card through Gamification’. Luke Jamieson is a Leader in Customer and Employee Experience, is well-versed in Omni-Channel implementation and transformation. Steve Mitchinson | General Manager of Driver and Vehicle Services | Department of Transport.

Transportation 40

Transportation Government Multichannel Consulting 40

NobelBiz

MAY 22, 2022

Effective workforce management leads to a better customer experience, cost savings, and, probably most importantly, higher employee engagement and attrition. Higher employee engagement: Using the right call center software can improve communication between employees and managers.

call center workforce 52

call center workforce Call Center Management Gamification 52

Call Center Weekly

MARCH 9, 2018

Consider facilities, open social networks, employee engagement, subject matter experts available, supportive leaders, and supportive learning technologies. Having one helps move training from hit or miss efforts with new hires to an effective approach for all employees.

Contact Center 143

Contact Center Gamification Transportation outsourcing 143

Noble Systems

APRIL 14, 2021

They can now hire the best people, regardless of where they are located – and more qualified employees leads to higher quality. Likewise, the virtual option offers benefits for employees. It reduces commute time and transportation costs and often offers a better work-life balance with more flexible hours.

virtual call center 98

virtual call center Call Center call center solutions call center software 98