Andrew Mcfarland

SEPTEMBER 23, 2022

Both positions have unique responsibilities but generally involve qualifying inbound and outbound leads. A business development representative will generate new leads, while a sales rep will follow up on past pitches. They may also upsell existing customers. There are two main types of sales roles: outbound and inbound.

Sales 48

Sales Outbound sales Inbound sales Accountability 48

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? Upsell and Cross-sell Revenue Growth. 5 essential steps to find upsell and cross-sell opportunities with journey analytics ]. Outbound Sales Call.

Analytics 93

Analytics Government APIs Metrics 93

Pointillist

JULY 25, 2018

What are the quantitative business goals that will influence the journey analytics project e.g., churn, retention, acquisition, cross-sell, upsell, purchase, rate of renewal etc.? Seed the site with educational materials to allow employees unfamiliar with customer journey analytics to get up to speed quickly.

Analytics 43

Analytics Metrics Government Journey mapping 43