Totango

DECEMBER 26, 2021

Burnout is a dangerous and costly condition that should not be taken lightly. If you’ve noticed any signs of burnout within your team, it’s important to take action immediately to prevent any long-term consequences to the health of your employees as well as to your organization. Check out these five tips for how to fight burnout and keep your customer success team healthy and effective. . 5 Ways to Fight Burnout.

Enterprise 102

Enterprise Personalization Best practices Management 102

JivoChat

DECEMBER 26, 2021

The way you say things matters, it can be the difference between a satisfied customer and an angry one, even if we are talking about the same situation. Positive communication in customer service helps to soften the impact of bad news, for example. . It isn’t about lying or covering facts, on the contrary, being sincere and honest is essential in positive communication.

Customer Service 52

Customer Service Morale Personalization Sales 52

SmartKarrot

DECEMBER 26, 2021

The significance of onboarding a customer experience operations manager is still an ongoing debate in the corporate world. Regardless of the industry you cater to, the market is customer centric. This is precisely why companies incorporate customer loyalty in their growth hacking strategies. Making customers connect with your company’s purpose and fancy its services involves tons of planning and effort.

Customer Experience 11

Customer Experience Management SaaS Feedback 11