Sat.Sep 17, 2022

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Our behavior is motivated by what we recall, so how are memories formed? (Memory Mini series 1/3)

Beyond Philosophy

Memory is crucial to customer strategy. Understanding customer behavior requires a fundamental understanding of how we access and use memories in our daily life and how it drives decision making in our actions and even who we decide to trust. In other words, understanding people requires understanding their memories. Further, it requires knowing what they remember and why, and also, what they don’t remember at all.

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How to Add Chatbot to Android App

kommunicate

Last Updated on September 16, 2022 It is never too late to learn a new stack and begin developing skills in it. And if you’re seeking guidance on how to add a chatbot to your Android app, you’ve come to the right place. Chatbots have become indispensable for everything from ordering food to checking your [.]. The post How to Add Chatbot to Android App appeared first on Kommunicate Blog.

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How University Skills Can Lead to Outstanding Customer Service

CSM Magazine

Customer service plays an extremely important role in business today. Good customer service can help businesses to attract and retain customers. It is essential to support customers before, during and after making a purchase. Good communication and problem-solving are just some of the core skills in providing great customer service. These are skills that university students have to master if they want to do well.

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The Benefits of a Customer Service Knowledge Base

Solvvy

What is a Customer Service Knowledge Base? To build strong relationships with your customers, you must be transparent and provide information. A customer service knowledge base gives you an easy way to provide tips and guidance to educate your users or customers. A customer service knowledge base is a repository of information that people can access to find information, answers to FAQs, and steps they can take to troubleshoot and resolve issues.

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Reimagine Your Communications With A Unified Platform

Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

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How to Provide Customer Self-Service on Your Website

CSM Magazine

A website is one of the touchpoints where your customers can interact with your brand or business. It communicates all your products and services to them from a single click on your website. Setting up a website that attracts traffic to your doorstep is a huge undertaking. You must first learn how to optimize the search engines and post relevant content for your target audience.