Beyond Philosophy
NOVEMBER 7, 2020
The 5 Rules for Designing Great Digital Experiences. A lot of Behavioral Economics can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. In 2020, we have all been doing many more online customer experiences than we thought we would.
Customer Service Life
NOVEMBER 7, 2020
Early in my career as a customer service leader, I worked for a company that had a tradition of ordering lunch for the entire office on Fridays. Those were great times and that custom remained a part of our culture for many years. As the company grew and customer service got busier and busier, I decided to start shutting the phones off, sending callers to voicemail while we enjoyed our lunch together as a team.
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Knowmax
NOVEMBER 7, 2020
Learning management – Your go-to platform for learning & assessment.
OctopusTech
NOVEMBER 7, 2020
Order management plays a vital role in every business for its delivery processes. It’s important not only for getting new customers but also for the swift processing of the existing customer’s orders. Thus, sales in every online business require good delivery processing services. Most of the businesses are hiring Customer Service Outsourcing companies providing BPO Services for their order fulfillment.
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Knowmax
NOVEMBER 7, 2020
Customer service efficiency: AI chatbots, knowledge management, and more!
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