Sun.Mar 19, 2023

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Exploring The Role Of Instagram In Distance Learning And Online Education


According to the latest data, Instagram is the fourth most widely used social media platform in the world. However, in terms of educational opportunities, it still does not receive as much attention as other platforms. Nevertheless, the overall use of Instagram has grown from 200 million to more than 1.5 billion active users since 2014. Users have a lot of options.

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5 Text Message Marketing Solutions You Can Instill Right Away!


As contact centers have evolved into omni-channel hubs for numerous businesses in a variety of industries, text message marketing solutions have become as common as voice calls. Text messaging is a faster, more efficient way to communicate with customers. Many customers prefer texting over the phone, so those businesses that leverage text messaging have an […] The post 5 Text Message Marketing Solutions You Can Instill Right Away!


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How to Deactivate Your Facebook Account


Do you know how to deactivate your Facebook account? If you want to be off this social media platform for a while without worrying if people will share your old posts, tag your profile or access it, deactivating your profile is the best solution. Once you deactivate your Facebook account, your profile won’t be shown to other people, not even to your friends.

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Customer Churn Prediction For B2B and B2C Industries


Examining customer churn prediction: what it is, why it's important and how to go about it for both B2B and B2C companies The post Customer Churn Prediction For B2B and B2C Industries appeared first on B2B Marketing | Customer Feedback | Net Promoter Score | Genroe.

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The State of Customer Experience 2023 Report: Part 2

JUST RELEASED! The Northridge Group’s State of CX 2023 Part II research report reveals that nearly half of consumers surveyed had knowingly spoken to a customer service associate working from home—and almost 75% of those respondents felt the associate's location did not impact the service or experience. So why do more than ⅓ of business leaders want contact center associates back in the office?