Contact Center Pipeline
DECEMBER 29, 2016
Despite the flurry of holiday-related activities that take place in December, and the crunch time for centers in some sectors, Pipeline readers took the time to check in at the blog for contact center-related tips, profiles, trends, news and advice. The following are the five most-read blog posts for this past month. Human Touch Still […].
Win the Customer
DECEMBER 29, 2016
Everyone dreams of starting their own business and being in control of their own future. But a successful business requires careful planning and constant attention to management. The fact is, 90% of startup companies fail. Here are four common mistakes you should avoid. Self-Doubt. Starting a business includes a number of daunting challenges, such as managing people, materials, finances, marketing, and looking for advantages over the competition.
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GetFeedback
DECEMBER 29, 2016
The future is all about the customer. We pulled together the year's most influential customer experience articles from CX thought leaders around the web.
LiveChat
DECEMBER 29, 2016
Many content writers struggle to get attention to posts on their company’s blog. They write the best of them, they try to choose topics their audience would love, they do all they can to make their texts interesting and useful at the same time. And after a promotional peak, they’ve seen something like that: Some time ago I was such a writer.
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Brad Cleveland Blog
DECEMBER 29, 2016
The post Keeping Up with Customer Service Developments appeared first on Brad Cleveland.
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