Sun.Jan 19, 2020

What You Must Know About Your Bias in Decision-Making

Beyond Philosophy

We do research called an Emotional Signature ® that examines the Customer Experience from a subconscious psychological perspective. Therefore, by definition, you get a different viewpoint after you undertake it for your organization. .

The Right Survey to Measure Each Touchpoint of the Customer Journey


To prepare for a recent business trip, I booked a roundtrip flight, hotel, and rental car. All done via Expedia, because it gives me one place to handle all travel arrangements, and provides a very nice app to remind me what I booked along with directions, phone numbers, and more. .

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Why Outsourcing is a Better Option


The business world is constantly evolving and that requires you to stay on your toes. Finding more efficient ways to operate your business is an important part of being successful.

How To Effectively Handle Patient Complaints In Healthcare Services?

Wowdesk Blog

Healthcare service is a very mandatory and vital one that has been needed by almost every other person in the world. Everyone knows how traumatizing can a healthcare organisation be at times, and how arduously the employees work day and night to meet every patient’s need.

Training for Lead Generation, Customer Onboarding and Support

Customer lifecycle training gives customers the knowledge and tools they need to be successful. As customer success and satisfaction grows, so does retention and repeat business. This eBook can help training teams improve or expand their customer training programs.

How to Build Great In-Product Experiences?


Do you know what your customers truly love? Yes, the answer is Great In-Product Experience! It’s not the new world of customer experience we’re entering into and it is imperative for you to understand PX inside and out to create an experience that will get you customers’ loyalty for life.