eBook Gamification Personalization Service level 
Noble Systems
JULY 24, 2020
Collector-owned accounts maintain the continuity of the customer relationship and personalized service, and account familiarity helps increase customer satisfaction and can improve payment performance. GAMIFICATION & COLLECTOR ENGAGEMENT to Create Happier Employees – and Happier Customers.
inSided
OCTOBER 2, 2019
Traditionally in B2B SaaS companies, speaking to your customers involved webinars, meet-ups and in-person events. Roundtables were a mainstay when it came to gathering customer information on your product and service. So, there you have two ways that you can ramp-up your self-service offering—but don't stop there! What’s more?
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Noble Systems
MARCH 19, 2021
The auto-attendant frees companies from needing to have a live person ready and waiting to answer every phone call. You won’t have to transfer a caller around to get them an answer – which is often one of the biggest customer complaints about customer service. Gamification takes otherwise routine tasks and makes them fun.
Playvox
JUNE 22, 2023
Customer Satisfaction (CSAT) Perhaps the most common of CX metrics, CSAT is often in the form of a customer survey on a four- or five-point scale that indicates how satisfied a customer or group of customers is with a specific product, transaction, or interaction with a company and its service level.
Vistio
APRIL 2, 2022
I also do one-on-one consulting for companies that want a more personal approach as they re-engineer their remote working programs for this kind of long-term vision. So we’re offering virtual interactions and also in-person interactions where we drill down on all things remote work for very focused laser exchanges.
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