Remove Customer Support Remove Morale Remove voip Remove Wait times
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6 Worries That Melt Away With Cloud-Based Phone Software

aircall

With VoIP software, onboarding has gotten a lot easier. Opening a brick-and-mortar office and coordinating with a telecom provider 12 time zones away is nobody’s idea of a good time. Robust VoIP software will let you purchase local numbers in most countries. In the cloud, your new office is mere clicks away.

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Call Routing: What Is It & How Does It Work?

aircall

By contrast, call routing software is what cloud-based phone service providers use to enable VoIP (voice over internet protocol) calls. The Benefits of Routing for Your Customer Experience. Proper routing is a huge asset that supports your goals for providing a good customer experience.