Customer retention Outbound sales Presentation Scripts 
Global Response
DECEMBER 21, 2022
All of this has a direct impact on the bottom line: 89% of customers said a positive customer service experience “makes them more likely to make another purchase.” Increasing customer retention rates by even 5% can increase profits by anywhere from 25% – 95%.
Callminer
OCTOBER 22, 2019
Campaign success features can extend to script development – it’s important that a service provides knowledgeable, professional service to your customers. You have your own set of needs that you want from your customer service center. You need to be very sure of your needs and present them to the services.
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