Beyond Philosophy

NOVEMBER 7, 2016

McDonald’s and the Philadelphia Eagles have several programs in play, starting by giving away $5,000 in tokens to the Southeastern Pennsylvania Transportation Authority (SEPTA), for fans to use to see the last exhibition game. Honda paid for parking for all the fans that drove Hondas to a Los Angeles Angels of Anaheim game.

Transportation 419

Transportation Customer emotions Coaching Employee engagement 419

CSM Magazine

MAY 19, 2023

Understanding Customer Experience Engineering Role of Experience Engineering in Business Growth Customer Experience Engineering (CXE) is a strategic approach to designing and optimizing the interactions between a business and its customers.

Engineering 52

Engineering Customer Experience Journey mapping CRM 52

Beyond Philosophy

SEPTEMBER 6, 2018

Goldsmith says another way scarcity occurs in the consumer realm is when the shelves look empty at a store like they do when there is severe weather or a transportation strike. The sandwich debuted in 1981, but was removed from the menu in 1985 due to ‘poor sales’. It’s up to you what you do with customers from there.

Marketing 53

Marketing Transportation Customer emotions Consulting 53