Uncover the incredible Impact on ROI of Harnessing Customer emotions
Beyond Philosophy
MARCH 7, 2024
Hence, this breakdown of the 20 emotions that drive and destroy value exists to help with that understanding. Emotions are why people will say one thing on a survey and, in real life, do something else completely. The survey responses came back that people wanted the option to get a salad. Did they say so in a survey?
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