What Does ‘Omnichannel Customer Engagement’ Mean?
Comm100
APRIL 6, 2020
To offer omnichannel customer engagement, you need to be omniscient. You need to know everything there is to know about your customer and their issue. When it comes to providing the best, most personalized customer care experience, information is king. Free Download: Customer Engagement 2020 White Paper.
Let's personalize your content