CRM Enterprise Multi-channel support Multichannel 
JivoChat
AUGUST 30, 2021
Genesys for robust enterprise-grade web messaging. SnapEngage for intelligent enterprise-grade chatbot and live chatting. Comes with a one-click call and a callback feature allowing phone support. Sync omnichannel messaging to your CRM. Key features: Multi-channel support. Supports texting messaging.
Netomi
NOVEMBER 8, 2021
Companies of all sizes can benefit from a help desk system: whether offering support to external customers or internal audiences (i.e. IT or HR support). There are platforms designed for small teams (less than 20 agents), average size teams (~50 agents), and large enterprise and distributed teams (10,000+ agents). Automation.
Expert insights. Personalized for you.
52 
Let's personalize your content