Customer Churn:10 Actionable Customer Retention Strategies COVID
JustCall
MAY 14, 2020
Keeping the COVID crunch in mind, dedicate articles to how your product or service can help remote customer service teams. It has been seen that if you are able to increase your Customer Retention Rate(CCR) to 15% in week one, you make a 50% higher retention rate at week 10 and beyond. Re-engage Dormant Users.
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