6 Tips to Improve Your Contact Center’s Net Promoter Score
Fonolo
OCTOBER 5, 2021
The reviews for your contact center are in—but they won’t be found in the newspaper or on Rotten Tomatoes. You can see what your customers think about your contact center by determining your Net Promoter Score (NPS). Creating a Customer Service Strategy That Drives Business Growth. Keep tabs on your NPS.
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