Top 5 Best Practices for Successfully Transitioning from Onsite to an At-Home Contact Center Workforce
Noble Systems
SEPTEMBER 8, 2020
Many companies are turning to gamification to effectively build knowledge, develop new skills, and motivate employees to align with changing customer needs. Your employees are used to in-person contact with managers and other team members. The contact center industry is accustomed to navigating external events that drive change.
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