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ServiceSim Named as a Contact Center Solution Finalist in the 2024 Stevie Awards

Vistio

Here at Vistio, we’re proud to announce that ServiceSim has secured a finalist spot in the Contact Center Solution category at the 18th annual Stevie Awards in Las Vegas in April. It’s amazing to see how far ServiceSim has come since we launched it in September.

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Introducing JustCall CTI: The Agent Productivity Boosting Salesforce Integration on AppExchange!

JustCall

San Francisco, August 14, 2023 – JustCall today announced it has launched JustCall CTI App on Salesforce AppExchange, empowering customers to transform their communications by delivering comprehensive, hassle-free workflows for sales and support teams, leveraging AI-powered agent-assistance tools to enhance calls and contact center support.

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What is a multichannel contact center?

Global Response

When outsourcing a contact center, look for a customer-centered contact center who offers multi-channel or omnichannel contact center solutions. Multi-channel contact centers vs. traditional call centers. Case study: improve sales by 25% with streamlined customer support.

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How to Calculate Your Total In-House Contact Center Costs

TLC Associates

You’ve likely thought that very question (or a variation of it) while talking to vendors about outsourced contact center solutions. Yet there’s another equally important follow-up question you need to ask: “how much do in-house contact center operations cost me?”. “How much is this going to cost me?”.

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PhoneBurner Alternatives

JustCall

JustCall solutions include intuitive outbound call center software for sales and robust inbound contact center solutions for round-the-clock customer support. The all-rounder software provides a productive agent experience and accelerates your outbound campaign’s success. out of 5.

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