Remote Agent Training In Contact Centers: 5 Key Strategies
Playvox
APRIL 25, 2023
Make A Plan Despite the ongoing debate on the benefits and drawbacks of in-person, hybrid, and remote work, recent data and predictions support remote and hybrid work in a contact center. This staying power means that those in charge of delivering customer experience (CX) need to rethink how they deliver remote training.
Let's personalize your content