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SYKES Ranks #1 for Vision & Go-to-Market Strategy on Hfs Research Front Office Customer Engagement Operations Report

Sykes

While traditional contact centers continued to score well in terms of execution, this year’s report noted a significant difference in the results for the innovation categories, with information technology (IT) service providers and consultancies leading the pack.

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SYKES Names Symphony Ventures Co-Founder Ian Barkin Its New CSO/CMO

Sykes

He’s held leadership positions within consulting and BPO industries and has led innovation initiatives across our industry. engagement solutions and services to Global 2000 companies and their end customers primarily in the technology, financial services, healthcare, communications and transportation & leisure industries.