Customer Guru

APRIL 10, 2018

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority for all the Indian businesses so that they become more sustainable and successful globally. Thus, we are on a mission to spread this awareness, inspiring and guiding professionals to adopt and inculcate a customer-centric approach.

Consulting 110

Consulting Consulting Customer Service Customer centricity 110

NobelBiz

SEPTEMBER 12, 2023

It delves into agent-customer interactions, revealing both the quantity and quality of these engagements. Understanding the Average Talk Time metric Average Talk Time represents the actual duration an agent spends conversing with a customer. A lower ATT typically indicates quicker issue resolution and streamlined customer service.

Metrics 52

Metrics Call Center Outbound sales Contact Center 52

JustCall

DECEMBER 7, 2022

A robust sales strategy is a guiding light for acquiring new customers who can contribute to the revenue pipeline. All businesses must develop a sales strategy regardless of their size, nature, or industry. Acquiring the first few customers is easy in most cases. Learn how to attract potential customers.

Sales 52

Sales Inbound sales Self service Outbound sales 52

CrazyCall

AUGUST 16, 2019

Sales Training. Sales Enablement. What’s most important, you won’t hear out-of-the-blue stories on The Catalyst Sale Podcast. Mike focuses on real-life stories that are applicable to your own B2B sales process. Recommended episode: The Relationship Between Sales and Marketing. Sales Pipeline Radio.

Sales 115

Sales B2B Coaching Personalization 115