Construction Employee engagement Gamification Surveys 
COPC
JANUARY 15, 2024
COPC’s Employee Engagement Research Series reveals a declining trend in frontline staff’s perceptions of training effectiveness. According to the 2023 survey, only 71% of respondents felt their training adequately prepared them for success, down three percentage points over two years.
Playvox
MARCH 12, 2024
Agent motivation in a call center is crucial for driving employee engagement, enhancing customer satisfaction, and increasing overall performance. When exploring how to motivate agents, it’s important to note that intrinsic motivators have a more significant impact on employee engagement and performance than extrinsic motivators.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ProProfs Blog
SEPTEMBER 17, 2021
When employees are satisfied with their work challenges, perks, benefits, etc., they seldom think about shifting their company, reducing the employee turnover rate. Improve Employee Engagement Level: Your happy employees are also highly engaged in their workplace. 31 Ways to Improve Employee Experience.
Lumoa
FEBRUARY 9, 2023
Customer Engagement Customer engagement is a term used to refer to customer interactions with a company, product, or service. It encompasses activities such as customer retention, customer loyalty programs, customer feedback surveys, customer reviews and ratings, customer panel discussion groups, customer support services, and more.
Playvox
APRIL 27, 2023
Gather strategic insights to determine preferences, including detailed reports on consumer behavior and data from customer surveys on how they use various channels. Ensure every customer service representative is well-trained on new engagement tools. The gamification software Kahoot!, Step 1: Start with research.
Expert insights. Personalized for you.
78 
Let's personalize your content